Contact support

There are several ways of contacting the Dise support, listed here are the most popular.

Trouble Ticket system

On our Support Web you can find our Trouble Ticket system. This is the fastest way of reaching the support and our answers will also be kept there so that you can reference to them at a later time.

E-Mail

You can always reach us through e-mail, just send an e-mail to support@displayevolution.com and you should receive an answer in a couple of business days.

Phone

It is possible to reach us through Phone as well, we are available during normal Swedish working hours and you can find the phone numbers on our main web page.

Skype

We are available on Skype as well, please contact us for more details.

Snail mail

If you find the address, and remember how to write a real letter then you are welcome to do so. Please include your e-mail address so that we can respond.

Fax

We do not handle support throgh Fax

Other

If you have another way you want to contact us, please contact us for more details.

To think of before contacting

If the issue is software related, please include:

• Description of the issue
• Version number of the application

Read more: Dise versions

If the issue concerns graphics problems, please also include:

• Dxdiag result for the machine in question

Read more: Collect_system_information

• Information on the media you wish to play - what format, resolution and bitrate does it have?