Troubleshooting
From DISE KnowledgeBase
Contents |
General
- I have a bug and want to report it
- I wish to contact support
- Collect system information
- Collecting log files
Installation and Activation
- I can't activate Dise
- I get a "Sorry, it is not possible to continue" dialog
- Data Execution Prevention (DEP) issues
Create content
- I can't see some of the menu choices mentioned in the articles
- My data connected text has disappeared
Distribution and Network
- I can't see my Player (Dise One)
- I can see my Player but sending fails (Dise One)
- I can't send my content from Bridge
- My player is not updating
- My destinations have disappeared in Bridge!
- Bridge takes a long time to start up
- Player can't seem to find files
- Probe can't download
- Troubleshoot network connections
Graphics output and playback
- Collect system information
- Collecting log files
- Does Dise support video/image format X?
- I'm having problems with displaying content on my screen
- Fonts are not showing up
- I can't play Quicktime video
- I'm experiencing video color issues
- I'm having another video issue
- I have a problem with Flash
- My content is not running smoothly
- My screens are black or missing some material
- The status is "Stalled" in Replay
- Web pages fail to load
- What resolution should I use?
NoBorders (multi-screen setup)
Maintenance
All items on this website are copyright Klocktornet AB 2012, all rights reserved.
All trademarks are property of their respective owners.
All trademarks are property of their respective owners.