Video issues, most common

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Are you having issues with video playback? Here are a list of the most common reasons for video failing to play.

  • Old drivers
Go to the graphics card manufactor's support web page and download the latest drivers for your graphics card.
  • Correct codec not installed.
To test that you have a codec installed that supports the video you have a problem with, try playing the video in Windows Media Player (not DivXPlayer, or any other player).
You can use GSpot or MediaInfo for codec requirements for an AVI or OGG file.
You may also find good use in GraphEdit, to examine what filters are actually used when rendering a media file.
  • Some codec packs or other applications may cause problems when Dise loads video, for example: FFDShow (old 2004 version), K-Lite, Final Codecs and Nero Showtime.
For playback of most Mpeg4 formats as well as several other formats we recommend that you use FFDShow-tryouts.
  • Unsupported video format.
To convert videos that are not supported to Windows Media (or some other format) you can use: Microsoft Expression Encoder or River Past Video Cleaner.

Info.png Read more: Video format recommendations

  • The video bitrate or resolution may be too high
There may be the possibility to reduce it without apparent losses in quality. Encode the file to a lower bitrate or resolution.
  • Debugger or any kind of Debug mode.
  • Video file is damaged or incomplete.
  • Hardware issues
The graphic card might have run out of memory.
  • If the desktop is rotated then playback on certain graphic cards will not support video acceleration.
In this case we suggest using Dise Replay's Output Settings Rotation feature instead.



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